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Business Process Management Requirements Gathering Document Template

Submitted by Abhishek on Sun, 2011-07-31 11:29

Documenting Business Process Requirements is a bit different from what we do with normal software documentation. In this section we have described what sections should be there in a BPM Requirements document and how Business Analysts can use it to better document their processes.


Please note the entire word template is available for download here

Executive Summary

(This will be probably  be the last thing to fill. You should provide an overview in 2-3 paragraphs about whatever is there in this document. Include description about the process, what does it do, performers, timelines etc)



(Give an introduction of your process here. Include the overall vision of the organization and where does this process fit into it. If this is a highly specialized process interacting with some ERP function (or sometimes driven by it) include the details of that system here

What is this process about

(Include stuff like – This process takes care of managing the leave approval for the organization. Current organizational landscape has leaves managed manually because of various regional policies. This systems aims to address the entire system automatically. It is expected to update Organization ERP at the end of the approval

Current Process

(Absolutely essential to provide the current process, how things are managed. Quite often you will encounter situations where there is already a process with handoffs and data moving. This is a good place to document it. Include diagrams, flowcharts etc here)

What do you achieve from this process

(Outcomes and business impact of providing this automation. Try to elaborate on the basis of these items

  • Cost Reduction
  • Compliance
  • Internal Control
  • Automation
  • Speed
  • Audit ability
  • Ease of Use
  • Standardization

Abhishek Mishra
Good experience in working with BPM technologies like Savvion, JBPM. Founder and Chief Editor of Founder of Savvion Business Manager Mobility Framework Savmobify| View my BPMGeek Profile
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