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Do BPM Analysts need Tool Knowledge?

Submitted by Abhishek on Mon, 2012-01-09 18:30
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One of our readers asked me a question - "I am a BPM Analyst and Know BPM Modelling, BPMN and Microsoft Visio. Do I need to get any Tool specific knowledge? What are my opportunities?"

 

This was a great question. I thought it will be a good read if I share the answer I have him here:

 

 

Knowing a particular tool helps in understanding the requirements and implementing a solution easier. For example, your client might ask for the capability to add multiple rows for a single request. If you know what tool is going to implement this solution, you can agree or otherwise give a better solution (that works with the tool).

 

Nevertheless, there is a great need of people who understand business. While knowing BPMN Visio helps you in modeling the processes, what is more important is do you know how to automate the process?

 

My suggestion is that focus on domain specific knowledge. A BPM Consultant who can help understand and automate manufacturing processes for SAP Centric organization (for example) would be a great addition to the team. Similarly someone who understands all financial processes of an investment banking firm would again be a great addition.

 

You don't need to be an expert on a Tool but do make yourself familiar with some of the tools you would be using. Spend 6-10 hours with a developer who can show you basics. Trust me you will be able to give better solutions.

 

Hope this helps.


Abhishek Mishra
Good experience in working with BPM technologies like Savvion, JBPM. Founder and Chief Editor of BPMGeek.com. Founder of Savvion Business Manager Mobility Framework Savmobify| View my BPMGeek Profile
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